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Looking for new multi-utility connections? Request a quote.
If you are an existing customer and you have any queries, please contact your account manager or visit our contact page.
We ensure the secure supply of ambient heat, gas, electricity and water to thousands of connected customers across Great Britain. If your home or building is connected to a Last Mile network, read on to find out more.
Last Mile Heat is a low-carbon heat supplier, specialising in ground and water source heat networks across Great Britain.
If you’re connected to a Last Mile Heat network, please visit the LM Heat website.
Read more about Last Mile Heat
Last Mile Gas is an Independent Gas Transporter (IGT) and Last Mile Electricity is an Independent Distribution Network Operator (IDNO). A property becomes connected to one of our networks when it is built. While you can change who supplies your gas or electricity, you can’t change the physical network you’re connected to.
We’re committed to providing our customers with the highest standards of energy supply delivery, ensuring our networks operate safely and efficiently. Read more about our guaranteed standards of performance
Unforeseen circumstances, like third-party damage, equipment failure or bad weather can result in unplanned interruptions to supply. Don’t worry: we have a team of emergency support professionals available 24 hours a day to respond to any calls and act quickly to carry out repairs and restore supplies as quickly as they can.
Supplier – This is the company you register with to buy your electricity or gas, who measure what you use and send you a bill to pay.
Distributor – This is a company like Last Mile Electricity and Last Mile Gas that own and operate the pipes, cables and substations that distribute energy to your home or property.
Last Mile provides domestic homes and commercial premises with water and wastewater services through its dedicated water provider, Last Mile Water.
If you’re supplied by Last Mile Water, please visit the website.
Read more about Last Mile Water
Last Mile has a team of emergency support professionals offering help when needed.